Replies within 24 hours

Benefits:

401(k) matching
Company car
Competitive salary
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Vision insurance

Are you super personable and love helping people? A problem-solver? Do you have an understanding of building construction, the emergency service industry, property insurance, or home improvements?

We are the leading and most recognized brand in the emergency services and restoration industry and we are seeking a Priority Responder to join our growing team of professionals.

The Priority Responder works independently to respond quickly to disaster recovery and restoration opportunities within our assigned franchise territory area.

Job Summary

The Priority Responder works to help generate revenue opportunities by meeting directly with property owners following a water damage, fire, mold, or bio situation event. The Priority Responder is our first face-to-face contact with our customer and must be professional, confident, empathic, and reassuring in order to build a and trusting relationship with the customer. The Priority Responder would also collaborate with our marketing team to participate as needed in community awareness events and programs in promotion of the brand. The hours would generally be 7:30am-5pm M-F; however, on occasion they would need to be available as needed 24/7 during severe weather periods (3-4 times per year) and to also to serve on the after-hours on-call rotation team once training is completed. This would be for 7 days (Mon-Sun) every 8-10 weeks. There are additional bonuses paid to be on-call. This position would report to the Priority Responder Team Leader.

Duties:

Be familiar with the business geographic territory
Responsible for educating customers on emergency response services
Communicate our many services to the affected property owner
Establish and maintain positive professional relationships in the local community
On-call availability 24/7 to include weekends and holidays as needed or required
Ability and willingness to sell our services - SECURE THE JOB
Assist and collaborate as needed with our marketing team
Achieve and remain current in required safety and/or emergency response certifications
Be a solid brand ambassador for the business.

Skills and Qualifications:

At least 2 years of experience REQUIRED in any of the following or combination thereof: Insurance Adjusting, Fire or Water Restoration, Military, Fire Service, EMS, Police, 911 Dispatching, or Governmental Emergency Response Agency.

Benefits:

Competitive Salary (based on experience) + quarterly commissions (range provided reflects salary + commissions)
Branded Apparel
Take home company provided vehicle (if living less than 20 miles from the office) along with fuel card
9 Paid Holidays (eligible after 90 days)
Birthday Off (or 1 day during birthday month)
2 Personal Days (eligible after 90 days)
2 Weeks Paid Vacation (eligible after 3 months)
401k w/match (eligible after 1 year)
Healthcare Insurance - Medical, Dental, and Vision options (eligible after 90 days)

Office Location: New Albany, IN

SERVPRO® is an equal opportunity employer and never discriminates based on race, age, ethnicity, sexual orientation, ability, veteran status or gender.

Compensation: $55,000.00 - $65,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

(if you already have a resume on Indeed)