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Laundry Coordinator New Albany

Laundry Coordinator

Full Time • New Albany
Benefits:
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
We are the leader in our industry and a growing recession-proof business looking to add a Laundry Coordinator to our fire and contents cleaning division.  We seek a solid team mate who will be extremely dependable, trustworthy, coachable/trainable, can work with technology, a team player, and has an eye for quality work and details. This person will report to our Fire Division Contents Manager and be responsible for the following:

On-Site Soft Laundry aka "soft goods" Collection
  • Drive to loss sites in a company vehicle to collect all affected soft goods (clothing, linens, textiles, rugs, etc.).
  • Pack out items in a clean, organized, and systematic manner to ensure smooth processing once returned to our cleaning facility.
  • Handle items carefully and professionally, often in environments impacted by fire, water, soot, smoke, or other loss conditions.
Cleaning Facility Sorting & Inventory
  • Sort incoming soft goods by category, material, severity of damage, and cleaning requirements.
  • Accurately inventory and document items using company software and technology (training provided).
  • Maintain clear labeling and organized staging of all items to ensure efficient workflow.
Cleaning & Processing
  • Work alongside the laundry/contents team to ensure cleaning, deodorizing, and restoring soft goods using industry-standard equipment and processes.
  • Monitor cleaning cycles, quality, and deadlines to ensure timely completion and schedules are met.
Finishing & Quality Control
  • Perform finishing tasks such as ironing, pressing, folding, steaming, and hanging garments.
  • Conduct final inspections to ensure all items meet company quality standards before packaging and returning to the customer.
Qualifications & Skills
  • Strong organizational skills and attention to detail.
  • Tech-savvy; comfortable using tablets, apps, and inventory systems (training provided).
  • Excellent teamwork and communication skills. (Bi-Lingual would be a HUGE plus!)
  • Ability to work efficiently and at times independently in both warehouse and field environments.
  • Must be reliable, self-motivated, and physically able to routinely lift up to 50 pounds and move soft goods in and out of a company van and around the cleaning facility.
  • Comfortable entering homes that may be cold, dusty, soot-filled, or otherwise affected by loss (proper PPE provided).
Additional Requirements
  • Valid driver’s license with clean driving record.
  • Professional appearance and customer-first mindset.
  • Willingness to learn industry-specific cleaning and restoration methods.
  • Ability to maintain a positive attitude while helping customers through stressful situations.
  • Experience with cleaning laundry or other general cleaning would be helpful but not required.
What We Provide
  • Full training on soft-goods restoration processes, equipment, and safety.
  • All necessary PPE, tools, and technology.
  • Supportive team environment with clear workflow and leadership.

Office Location: New Albany, IN

Hours:  Monday - Friday 8am to 5pm (additional on-call rotations and responding to large loss events as necessary whenever they might occur)

Benefits:
  • Competitive pay - based on experience
  • OT for all hours over 40 per week
  • On-Call Bonus (when needed)
  • Healthcare Options - Medical, Dental, and Vision
  • 401k w/3% match (eligible after 1 year)
  • 2 Week Paid Vacation  (Prorated first year - eligible after 90 days)
  • 9 Paid holidays (eligible after 60 days)
  • 2 Paid Personal Days (eligible after 90 days)
  • Birthday Off (eligible after 90 days)
  • Company provided branded apparel
  • Casual, fun, professional work environment
  • Company vehicle to use during work hours
SERVPRO® is an equal opportunity employer and never discriminates based on race, age, ethnicity, sexual orientation, ability, veteran status or gender.
Compensation: $20.00 - $22.00 per hour




All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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